Supporting a dynamic internal team with retail related enquiries
Entry level role with lots of support & training
State of the art office with on site parking
Driven by Passion for 100 Years
Due to growth and internal promotion we’re excited to invite you to apply for this Customer Service role (no sales involved). We title this role "Customer Service Representative", with the position being based in Rowville.
We have a new position that forms an important part of our customer service team. The roles involve responding to enquiries from our own team members, and some from the public. Versatility and flexibility are required, as you move from phone-based support, to completing some operational administrative tasks too.
Two Positions available:
Full Time - Monday to Friday each week, with a 5.30pm finish time.
Full Time - Tuesday to Saturday each week, with a 5.30pm finish time.
Incoming enquiries can relate to all aspects of retail, trade, systems, promotions, and more. This is a fun, fast paced role, where you get to build rock solid relationships with stakeholders, as well as getting involved in a variety of process administration and continuous improvement initiatives. With no two days the same, this is the perfect role for anyone looking to kickstart a career in an office bound role.
Duties:
Inbound phone based enquiries
Email based enquiries
General administration support
Customer service
Problem solving
Complaints resolution
To be successful you will have:
Exceptional customer focus
Strong computer skills
Ability to navigate between screens & systems quickly
Solutions focus
A positive attitude and a true team spirit
Availability - Monday to Friday or Tuesday to Saturday
Some of the reasons we love working at GPC & Repco:
Be part of a global organisation
Successful, stable, growing business
Support iconic and emerging Australian brands: Repco, NAPA, AMX, Sparesbox, Motion and more
Attractive product discounts across all GPC AP businesses
Strong rewards & recognition programs
Access to GPC’s exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more!
A supportive team environment, where we work with supremely talented people
Employee Assistance Program for team members and their families
Career development prospects
Strong values-based foundations
Innovation and forward moving are a reality
Repco Australia is the largest reseller in the Australian automotive aftermarket, supplying automotive replacement parts and accessories, as well as automotive-related tools and equipment to trade and retail customers. We are an organisation where the values are embedded in the way we work and interact with each other, and our people are at the forefront of everything we do.
To find out more about GPC visit gpcasiapac.com
Thank you for your interest in becoming part of GPC Asia Pacific
